Frequently Asked Questions


How to access my downloads?

To access your downloadable episodes, you must go to the link in your email once you have purchased your download. There will be specific instructions in the email to direct you to download your episode. Downloads can not be downloaded directly to a mobile device unless done via Dropbox.

How do I get my Theo episode download onto my mobile device?

You must first download your Theo download onto your computer. In order to watch your download on your iPad, iPhone, or iPod Touch you must drag the download into your itunes account that syncs to your mobile device. Once you are able to view it in itunes, you can place it on your specific mobile device. Downloads may be downloaded directly to a mobile device via Dropbox. You can find more info on Apple's website here.

Can I share my downloads with others by burning copies onto DVDs?

Theo downloads are not formatted to be watched on a burned DVD. They will only be viewable on your computer, mobile device, or home entertainment device like Apple TV.  U.S. copyright laws which are stated at the end of each episode prohibit the copying or transfer of Theo episodes, images, etc. to others who have not purchased.

What other Theo resources are available?

There are parent guides that are available free here on our website. These parent guides accompany each of our Theo Home Editions. The parent guides provide a 16 page study guide/devotional designed for families to do in the home.

Are Theo episodes available in any other languages?

Yes, we have translated our first two volumes in the Theo series into 6 additional languages: Spanish, Portuguese, Hindi, Mandarin, Korean, and Japanese. The international version of Theo God's Love Home Edition and Theo God's Grace Home Edition are available in our store

Where do I get the Theo app?

Whitestone Media has one app available through the itunes app store. The Theo Presents Abraham storybook app. You can download directly from the app store onto iPads, iPhones, or iPod Touches. More info here.

Who is Whitestone Media?

“To him who overcomes, I will give a white stone with a new name written on it.” Revelation 2:17

Whitestone Media is a Christ-centered, animation studio committed to creating quality Christian animation. Our mission is big theology for little kids. Teaching children Godʼs Word and how they ought to live in the light of it. Through our cartoons we hope to impact men, women, and children for Christ all over the world.